Terms
of
Service
Welcome to Ace with Florence. We're excited to be part of your journey. Please take a moment to read these Terms of Service, as they explain how our platform works, what you can expect from us, and the responsibilities we all share in creating a trusted community.
Terms
of
Service
Welcome to Ace with Florence. We're excited to be part of your journey. Please take a moment to read these Terms of Service, as they explain how our platform works, what you can expect from us, and the responsibilities we all share in creating a trusted community.
- Last Updated: June 16, 2026
1. Eligibility and Acceptance of Service Terms
By accessing, browsing, or utilizing the website, mobile applications, and proprietary resources provided by Ace with Florence (collectively, the “Services”), you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service (“Terms”).
- Binding Agreement: These Terms constitute a binding legal agreement between you and us. If you do not agree to these terms, you are strictly prohibited from using or accessing the Services.
- Age Requirement: You must be at least 18 years of age to establish an account or utilize our Services. By registering, you represent and warrant that you meet this age requirement and possess the legal capacity to enter into this contract.
2. Scope of Services
We provide specialized examination preparation and educational resources tailored for healthcare professionals. These services include, but are not limited to:
- Interactive question banks and practice examinations.
- Advanced performance analytics and milestone tracking.
- Curated study guides and digital educational assets.
- Simulated mock examinations administered under timed conditions.
- Data-driven, personalized learning and study recommendations.
Service Modifications: We reserve the absolute right to modify, update, suspend, or discontinue any feature, asset, or portion of the Services at any discretion and without prior notice.
3. Account Registration, Security, and Maintenance
A. Account Creation
To access features of our platform, you must establish a verified user account. You explicitly agree to:
- Provide wholly accurate, current, and complete information during the registration process.
- Promptly update your account credentials to maintain their accuracy.
- Maintain the strict confidentiality of your account password and login details.
- Accept full legal and financial responsibility for all activities occurring under your account.
B. Account Security
You are solely responsible for preventing unauthorized access to your credentials. You agree to notify us immediately upon suspecting any breach of security or unauthorized account utilization.
We reserves the right to suspend, restrict, or terminate any account that exhibits signs of fraudulent activity, credential sharing, or violation of these Terms.
4. Acceptable Use and Prohibited Conduct
Your license to use our Services is conditioned upon your compliance with all applicable laws and ethical standards. You are strictly prohibited from:
- Credential Sharing: Permitting third parties to access or utilize your account credentials.
- Content Piracy: Copying, downloading, distributing, scraping, or reproducing any of our content
- System Interference: Attempting to breach, bypass, or test the vulnerability of our security infrastructure, or using automated tools (e.g., bots, spiders, scripts) to access the Services.
- Academic Dishonesty: Utilizing the platform in any manner that facilitates academic cheating, plagiarism, or misconduct.
5. Intellectual Property Rights and Proprietary Content
All materials displayed or performed on the Services are the exclusive intellectual property of Ace with Florence or its licensed partners. They are protected under international copyright, trademark, and intellectual property laws.
Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the content solely for your personal, non-commercial, educational use.
Any unauthorized commercial use, modification, or distribution of this content will result in immediate termination of your access and potential legal action.
6. Fees, Billing, and Automatic Renewal
A. Subscription Structure
Access to question banks and modules requires an active, paid subscription. Fees are structured according to the specific billing tier (e.g., monthly, quarterly, or annually) selected at the time of purchase.
B. Payment Processing
All financial transactions are securely processed through vetted, compliant third-party payment gateways. By initiating a transaction, you authorize us to charge your designated payment instrument for the aggregate total of the subscription.
C. Automatic Renewal
To guarantee uninterrupted access, subscriptions automatically renew at the conclusion of each billing cycle. You will be billed at the then-current rate unless you formally cancel your subscription prior to your scheduled renewal date.
D. Price Adjustments
We reserves the right to adjust subscription rates. Any rate adjustments will take effect at the beginning of the subsequent billing cycle, and you will be provided with reasonable advance notice of such changes.
7. Cancellation and Refund Policy
A. Cancellation Procedure
You can cancel your subscription at any time directly through your account dashboard or by contacting our dedicated support team. Upon cancellation, your access will remain active until the end of your current paid billing period.
B. Refund Information
To maintain fairness and continue providing quality services, all payments made are non-refundable once processed. We encourage you to carefully review the details of any program, subscription, or service before completing your purchase. If you have any questions before making a payment, our team will be happy to assist you.
8. Disclaimers
While we strive to provide reliable and high-quality Services, they are offered on an "as-is" and "as-available" basis. To the extent permitted by law, we do not make any express, implied, or statutory warranties regarding the Services or their availability.
We are committed to providing high-quality resources, guidance, and support designed to help you prepare and succeed. However, we cannot guarantee specific outcomes, including passing professional certification, licensure, or board examinations, as every individual's journey and circumstances are unique.
Success is influenced by a variety of factors, including your prior knowledge, level of preparation, consistency, effort, and understanding of the material. We encourage you to make the most of the resources available to you while recognizing that results may vary from person to person.
9. Limits of Responsibility
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our Services, including any loss of profits, opportunities, data, or goodwill.
Where liability cannot be excluded, Ace with Florence's total liability shall not exceed the amount you paid to us for the Services during the twelve (12) months preceding the claim.
10. Account Access and Closure
We may suspend, restrict, or close your account if we reasonably believe that you have violated these Terms, infringed on the rights of others, or engaged in conduct that could harm our platform or community. Where appropriate, we may provide notice before taking such action.
If your account is closed, your access to our Services will end, and we may delete your account information in accordance with our data retention practices and applicable laws.
11.Governing Law and Dispute Resolution
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from or relating to these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.
Before pursuing legal action, we encourage both parties to make reasonable efforts to resolve disputes through open and good-faith communication.
12. Changes and Updates
We reserve the right to revise, modify, or update these Terms of Service at any time. Any changes will be made public by publishing the updated text on this page and revising the "Last Updated" date at the top.
Your continued use of the platform following the publication of revisions indicates your explicit acceptance of the updated Terms.
13. CONTACT US
For technical assistance, compliance queries, or to exercise your statutory data rights under Nigerian law, please contact us:
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